FAQ

How long does shipping take?
We process orders within 1-2 business days. Standard shipping takes 5-12 business days depending on your location. Express shipping is available at checkout.

Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping costs and delivery times vary by destination.

Where is my order?
You'll receive a tracking number once your order ships. Check your email or log into your account to track your package.

What's your return policy?
We offer a 30-day return policy on most items. If you're not satisfied, contact us within 30 days of delivery for a full refund or exchange. See our Returns & Refunds page for details.

Are the products original?
Yes — we source directly from verified manufacturers and carefully inspect every item before shipping.

Can I change or cancel my order?
We process orders quickly, so changes may not be possible once placed. Contact us immediately and we'll do our best to help.

How do I contact you?
Use the chat button on our site, email us, or DM us on social media. We reply within 24 hours.